FAQ'S

Same Day Delivery
We offer Same Day Delivery to the Melbourne Metropolitan area for a flat rate of $16.95. *Please note Orders must be place by 12pm for same day delivery.
Local Delivery 
We offer Next Delivery within the Melbourne Metropolitan area for a flat rate of $15.95,
Standard Shipping
We ship Australia-wide for a flat rate of $13.95. You will receive a tracking number once your order has been dispatched. Orders are dispatched within 2 business days. Please note delivery time vary, delays are to be expected during peak seasons.
International Shipping
International shipping is available via Sendle. Please note delivery can take between 10-20 days. Rate is calculated in checkout.
  
 
Refund & Exchanges
We will happily refund or exchange your order up until your order is dispatched. An email notification is sent once dispatched.
Please note for: 
Standard & international shipping : orders are dispatched within 48 hours.
 An email notification is sent once dispatched.
Local & same day delivery: You can get a refund or exchange anytime prior to your order been delivery. An email notification is sent once delivered. 
 
Faulty / Damaged products
We thoroughly check each and every item in our curated boxes before dispatch with care & love.
However, please contact us at info@miaandmaeco.com.au if you have received a faulty item or if it has been damaged in transit.
We will happily replace the faulty/damaged item, if we have it in stock, otherwise we will happily provide you a refund for that item. 
Please note we do not offer refunds for change of mind once order is dispatched.
If you receive the incorrect gift box then we will happily send you out the correct box one, once we receive the incorrect one back. 
We will cover the postage for regional & interstate orders or collection cost for those within the Melbourne metropolitan area.